Quick Verdict
Choose Crisp if:
You need startups or smbs
Choose Braze if:
You need enterprise or consumer apps
Feature Comparison
| Feature | Crisp | Braze |
|---|---|---|
| Free tier | ||
| Starting price | Custom | Custom |
| G2 Rating | 4.6/5 | 4.5/5 |
| API Available |
Pricing Comparison
Monthly Cost by Team Size
* Pricing estimates based on standard paid plans. Actual costs may vary.
Crisp
Pros
- Affordable
- All-in-one
- Great free tier
- Modern interface
Cons
- Limited enterprise features
- Basic reporting
- Smaller ecosystem
Braze
Pros
- Powerful automation
- Omnichannel
- Real-time
- Enterprise ready
Cons
- Enterprise pricing
- Complex setup
- Learning curve