Quick Verdict
Choose Crisp if:
You need startups or smbs
Choose LiveChat if:
You need e-commerce or customer service
Feature Comparison
| Feature | Crisp | LiveChat |
|---|---|---|
| Free tier | ||
| Starting price | Custom | $20/mo |
| G2 Rating | 4.6/5 | 4.5/5 |
| API Available |
Pricing Comparison
Monthly Cost by Team Size
* Pricing estimates based on standard paid plans. Actual costs may vary.
Crisp
Pros
- Affordable
- All-in-one
- Great free tier
- Modern interface
Cons
- Limited enterprise features
- Basic reporting
- Smaller ecosystem
LiveChat
Pros
- Feature-rich
- Great widget
- Reliable
- Good integrations
Cons
- Per-agent pricing
- Limited free trial
- Learning curve