Freshsales vs Zoho CRM
Which tool is right for you?
Quick Verdict
Choose Freshsales if:
You need smbs or inside sales
Choose Zoho CRM if:
You need smbs or cost-conscious
Feature Comparison
| Feature | Freshsales | Zoho CRM |
|---|---|---|
| Free tier | ||
| Starting price | Custom | Custom |
| G2 Rating | 4.5/5 | 4/5 |
| API Available |
Pricing Comparison
Monthly Cost by Team Size
* Pricing estimates based on standard paid plans. Actual costs may vary.
Freshsales
Pros
- Built-in phone & email
- AI scoring
- Clean interface
- Affordable
Cons
- Limited customization
- Basic reporting
- Freshworks ecosystem lock-in
Zoho CRM
Pros
- Affordable
- Zoho ecosystem
- Good free tier
- Lots of features
Cons
- UI can feel dated
- Support can be slow
- Learning curve
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