Quick Verdict
Choose Hootsuite if:
You need enterprise or agencies
Choose Intercom if:
You need saas or startups
Feature Comparison
| Feature | Hootsuite | Intercom |
|---|---|---|
| Free tier | ||
| Starting price | $99/mo | $39/mo |
| G2 Rating | 4.1/5 | 4.5/5 |
| API Available |
Pricing Comparison
Monthly Cost by Team Size
* Pricing estimates based on standard paid plans. Actual costs may vary.
Hootsuite
Pros
- Comprehensive features
- Enterprise ready
- Strong analytics
- Social listening
Cons
- Expensive
- Complex interface
- Steep learning curve
Intercom
Pros
- Modern interface
- Great chat widget
- Powerful automation
- AI-first
Cons
- Expensive
- Complex pricing
- Feature creep