Quick Verdict
Choose Intercom if:
You need saas or startups
Choose Crisp if:
You need startups or smbs
Feature Comparison
| Feature | Intercom | Crisp |
|---|---|---|
| Free tier | ||
| Starting price | $39/mo | Custom |
| G2 Rating | 4.5/5 | 4.6/5 |
| API Available |
Pricing Comparison
Monthly Cost by Team Size
* Pricing estimates based on standard paid plans. Actual costs may vary.
Intercom
Pros
- Modern interface
- Great chat widget
- Powerful automation
- AI-first
Cons
- Expensive
- Complex pricing
- Feature creep
Crisp
Pros
- Affordable
- All-in-one
- Great free tier
- Modern interface
Cons
- Limited enterprise features
- Basic reporting
- Smaller ecosystem