Quick Verdict
Choose LiveChat if:
You need e-commerce or customer service
Choose Crisp if:
You need startups or smbs
Feature Comparison
| Feature | LiveChat | Crisp |
|---|---|---|
| Free tier | ||
| Starting price | $20/mo | Custom |
| G2 Rating | 4.5/5 | 4.6/5 |
| API Available |
Pricing Comparison
Monthly Cost by Team Size
* Pricing estimates based on standard paid plans. Actual costs may vary.
LiveChat
Pros
- Feature-rich
- Great widget
- Reliable
- Good integrations
Cons
- Per-agent pricing
- Limited free trial
- Learning curve
Crisp
Pros
- Affordable
- All-in-one
- Great free tier
- Modern interface
Cons
- Limited enterprise features
- Basic reporting
- Smaller ecosystem