Mailchimp vs Freshsales

Which tool is right for you?

M

Mailchimp

Marketing, automation, and email platform

4.3 Custom pricing
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F

Freshsales

AI-powered CRM for high-velocity sales

4.5 Custom pricing
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Quick Verdict

Choose Mailchimp if:

You need small business or e-commerce

Choose Freshsales if:

You need smbs or inside sales

Feature Comparison

Feature Mailchimp Freshsales
Free tier
Starting price Custom Custom
G2 Rating 4.3/5 4.5/5
API Available

Pricing Comparison

Monthly Cost by Team Size

* Pricing estimates based on standard paid plans. Actual costs may vary.

Mailchimp

Pros

  • All-in-one
  • Easy to use
  • Good templates
  • Free tier

Cons

  • Expensive at scale
  • Limited automation
  • Complex pricing

Freshsales

Pros

  • Built-in phone & email
  • AI scoring
  • Clean interface
  • Affordable

Cons

  • Limited customization
  • Basic reporting
  • Freshworks ecosystem lock-in

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