Salesforce vs Segment
Which tool is right for you?
Quick Verdict
Choose Salesforce if:
You need enterprise or large sales teams
Choose Segment if:
You need data teams or growing companies
Feature Comparison
| Feature | Salesforce | Segment |
|---|---|---|
| Free tier | ||
| Starting price | $25/mo | Custom |
| G2 Rating | 4.3/5 | 4.6/5 |
| API Available |
Pricing Comparison
Monthly Cost by Team Size
* Pricing estimates based on standard paid plans. Actual costs may vary.
Salesforce
Pros
- Industry leader
- Highly customizable
- Massive ecosystem
- Powerful automation
Cons
- Very expensive
- Complex to set up
- Steep learning curve
- Requires admin expertise
Segment
Pros
- Single source of truth
- Many integrations
- Reduces engineering time
- Twilio owned
Cons
- Expensive at scale
- Complex setup
- MTU pricing confusing
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