Quick Verdict
Choose Slack if:
You need teams or remote work
Choose Twilio if:
You need developers or tech companies
Feature Comparison
| Feature | Slack | Twilio |
|---|---|---|
| Free tier | ||
| Starting price | $7.25/mo | Custom |
| G2 Rating | 4.5/5 | 4.2/5 |
| API Available |
Pricing Comparison
Monthly Cost by Team Size
* Pricing estimates based on standard paid plans. Actual costs may vary.
Slack
Pros
- Ubiquitous
- Great integrations
- Easy to use
- Good mobile app
Cons
- Can be distracting
- Gets expensive
- Message history limits on free
Twilio
Pros
- Developer-friendly
- Global reach
- Reliable
- Flexible pricing
Cons
- Pay-as-you-go adds up
- Technical setup
- Support can be slow
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