Zendesk vs ActiveCampaign
Which tool is right for you?
Quick Verdict
Choose Zendesk if:
You need enterprise or support teams
Choose ActiveCampaign if:
You need growing businesses or e-commerce
Feature Comparison
| Feature | Zendesk | ActiveCampaign |
|---|---|---|
| Free tier | ||
| Starting price | $19/mo | $15/mo |
| G2 Rating | 4.3/5 | 4.5/5 |
| API Available |
Pricing Comparison
Monthly Cost by Team Size
* Pricing estimates based on standard paid plans. Actual costs may vary.
Zendesk
Pros
- Industry standard
- Robust features
- Great integrations
- Scalable
Cons
- Expensive
- Complex setup
- Per-agent pricing adds up
ActiveCampaign
Pros
- Powerful automation
- CRM included
- Good deliverability
- Machine learning
Cons
- Learning curve
- Complex pricing
- Can be overwhelming