Zoho CRM vs Smartsheet
Which tool is right for you?
Quick Verdict
Choose Zoho CRM if:
You need smbs or cost-conscious
Choose Smartsheet if:
You need enterprise or operations
Feature Comparison
| Feature | Zoho CRM | Smartsheet |
|---|---|---|
| Free tier | ||
| Starting price | Custom | $9/mo |
| G2 Rating | 4/5 | 4.4/5 |
| API Available |
Pricing Comparison
Monthly Cost by Team Size
* Pricing estimates based on standard paid plans. Actual costs may vary.
Zoho CRM
Pros
- Affordable
- Zoho ecosystem
- Good free tier
- Lots of features
Cons
- UI can feel dated
- Support can be slow
- Learning curve
Smartsheet
Pros
- Spreadsheet familiarity
- Powerful automation
- Great for enterprises
- Flexible
Cons
- Not truly like a spreadsheet
- Can be complex
- Per-user pricing adds up
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