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Mailchimp

Marketing, automation, and email platform

4.3 G2 #Email Marketing Freemium Updated Feb 17, 2026
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Overview

Mailchimp is an all-in-one marketing platform for email campaigns, automation, landing pages, and CRM. With a freemium pricing model, Mailchimp offers a free tier that lets teams get started without commitment. The platform is particularly well-suited for small business and e-commerce, offering features tailored to their specific workflows.

When Mailchimp may NOT be a good fit

Mailchimp may not be the best choice for teams needing quick onboarding or small teams with limited budgets.

Key Features

Email Campaigns
Automation
Landing Pages
CRM
Analytics
Segmentation

Pros

  • All-in-one
  • Easy to use
  • Good templates
  • Free tier

Cons

  • Expensive at scale
  • Limited automation
  • Complex pricing

Best For

Small Business E-commerce Newsletters Beginners

Integrations

Shopify WordPress Salesforce Zapier

How We Evaluate Mailchimp

Our review process combines hands-on testing with comprehensive research to provide accurate, unbiased evaluations. Some links on this page may be affiliate links.

Pricing & Limits

Verified and compared

Docs Reviewed

Documentation quality checked

Integrations

Compatibility verified

User Feedback

Community reviews analyzed

Changelog

Recent updates tracked

Alternatives to Mailchimp

View all alternatives

Compare Mailchimp to Other Tools

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Frequently Asked Questions about Mailchimp

What is Mailchimp?

Mailchimp is an all-in-one marketing platform for email campaigns, automation, landing pages, and CRM.

What is Mailchimp used for?

Mailchimp is primarily used for small business, e-commerce, newsletters. It offers features like Email Campaigns, Automation, Landing Pages, CRM.

Who is Mailchimp for?

Mailchimp is best suited for Small Business, E-commerce, Newsletters, Beginners. It's particularly popular among teams looking for email campaigns solutions.

What are the main features of Mailchimp?

The main features of Mailchimp include: Email Campaigns, Automation, Landing Pages, CRM, Analytics, Segmentation.

Is Mailchimp free?

Yes, Mailchimp offers a free plan with basic features.

Does Mailchimp offer a free trial?

Yes, Mailchimp offers a freemium model, allowing you to try core features for free before upgrading.

How much does Mailchimp cost?

Mailchimp offers custom pricing. Contact their sales team for a quote tailored to your needs.

What are the pros of Mailchimp?

Key advantages of Mailchimp include: All-in-one. Easy to use. Good templates. Free tier.

What are the cons of Mailchimp?

Some limitations of Mailchimp include: Expensive at scale. Limited automation. Complex pricing.

What are the best alternatives to Mailchimp?

Top alternatives to Mailchimp include MailerLite, Salesforce, ActiveCampaign, Resend, WordPress.com. Each offers similar functionality with different strengths.

What integrations does Mailchimp support?

Mailchimp integrates with Shopify, WordPress, Salesforce, Zapier.

Is Mailchimp good for small businesses?

Mailchimp can be a good fit for small businesses, especially those needing small business. Their free plan makes it accessible for budget-conscious teams.

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Written by

Emma Thompson

Growth & Marketing Specialist

B2B marketing expert covering email, analytics, CRM, and marketing automation.

Email MarketingAnalyticsCRM

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