Overview
Twilio is a cloud communications platform that allows software developers to programmatically make and receive phone calls, send and receive text messages. The platform is particularly well-suited for developers and tech companies, offering features tailored to their specific workflows. Key integrations with Segment, Salesforce, Zendesk enable Twilio to connect with your existing workflow.
When Twilio may NOT be a good fit
Twilio may not be the best choice for users who need a permanent free tier.
Key Features
Pros
- Developer-friendly
- Global reach
- Reliable
- Flexible pricing
Cons
- Pay-as-you-go adds up
- Technical setup
- Support can be slow
Best For
Integrations
Pricing
Calculate costsQuick Stats
- Founded
- 2008
- HQ
- San Francisco, CA
- Employees
- 9000+
How We Evaluate Twilio
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Changelog
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All comparisonsFrequently Asked Questions about Twilio
What is Twilio?
Twilio is a cloud communications platform that allows software developers to programmatically make and receive phone calls, send and receive text messages.
What is Twilio used for?
Twilio is primarily used for developers, tech companies, communication apps. It offers features like SMS, Voice, Video, Email.
Who is Twilio for?
Twilio is best suited for Developers, Tech Companies, Communication Apps, Verification. It's particularly popular among teams looking for sms solutions.
What are the main features of Twilio?
The main features of Twilio include: SMS, Voice, Video, Email, WhatsApp, Verify.
Is Twilio free?
Twilio does not offer a free plan. Contact them for pricing details.
Does Twilio offer a free trial?
Twilio may offer a free trial. Check their website for current trial offers and pricing details.
How much does Twilio cost?
Twilio offers custom pricing. Contact their sales team for a quote tailored to your needs.
What are the pros of Twilio?
Key advantages of Twilio include: Developer-friendly. Global reach. Reliable. Flexible pricing.
What are the cons of Twilio?
Some limitations of Twilio include: Pay-as-you-go adds up. Technical setup. Support can be slow.
What are the best alternatives to Twilio?
Top alternatives to Twilio include Discord, Microsoft Teams, Bubble, Segment, Slack. Each offers similar functionality with different strengths.
What integrations does Twilio support?
Twilio integrates with Segment, Salesforce, Zendesk, HubSpot, Zapier.
Is Twilio good for small businesses?
Twilio can be a good fit for small businesses, especially those needing developers. Consider their pricing against your budget.